Why you should never say "yes" on the phone

If you get a call from an unknown number, you should never say the word "yes". Not only the consumer advice center warns of this, but also me personally. Because despite a lot of practice, I fell for one of the stitches again - and didn't even notice it.

Cheaters on the phone want to hear a "yes".

Everyone knows these calls. Companies you've never had contact with somehow find out the cell phone number and try to make us a great offer. We regularly warn against various numbers from dubious sources, where you should under no circumstances put the word "yes" in your mouth . Because the calls are recorded and then cut together to your detriment in the case of scammers. You ended up buying something or signing a contract that you never agreed to. The consumer advice center also warns.

I extended my contract without wanting to

In my case, it wasn't a rip-off, but a cell phone company that I had quit. This is exactly when the retrieval department begins its work. You will receive e-mails, text messages and sometimes even phone calls. For example, I had to call to confirm my cancellation. The people on the other side of the line are so well trained that you basically don't even notice that you're not confirming the termination . If you say "yes" at the wrong moment, the contract simply continues.

I wasn't even aware that I hadn't confirmed the termination during the conversation. After a few days, I was just wondering why I hadn't received a written confirmation yet . So I called again and suddenly they said I had never resigned. I fell from all clouds. During the conversation, I made it absolutely clear that I was resigning. Here it hit an employee who was not incredibly trained in dealing with people and how to lull them.

In the video we tell you the tricks used by telephone scammers:

You can train yourself to say "yes" on the phone

At that moment I was really annoyed, because over time I've actively gotten into the habit of never saying "yes" on the phone, but only "ehem" if I agree but don't give my consent. This has already caused strange conversations until the rip-off guys actually hung up in anger. But this time it got me anyway, so you really have to be careful. My contract has now been terminated and I have already signed a new tariff where I take my cell phone number with me. Since then there has been radio silence, because then there really is no turning back.

In summary, you should never say "yes" on the phone and of course never give out personal or account information . Neither do passwords. No reputable company will ever ask you for your password over the phone. If you stick to it, you can't fall into the trap.