Is something wrong with your phone? Learn how to create a report and send it to Xiaomi

Smartphone bugs are more common than we think and can occur at any time. Therefore, it is essential to know how to make a detailed report of the errors that our Xiaomi, Poco or Redmi devices may present and know how to send them for review .

Generate a bug report in Miui the easy way

The good news is that, among the various functions that we find in Miui, we have a trick to make a report and send it to Xiaomi quickly and easily , and in this post we tell you how you can do it.

Actually, this is a fairly straightforward process . With which, in just a few minutes, you will have the opportunity to give a complete report on the general status of your smartphone. Next, we show you the step by step:

How to create a full bug report on Miui 12?

Although it is not complicated at all, we must know that we will not find this function with the naked eye. This is one of the reasons why many of the users of these devices tend to ignore them and do not report bugs . However, once you know the how, the process, in the future, it will be much easier to send them.

Do you want to create the bug report? Then just follow these steps:

  • The first thing you have to do is go to the Settings section ; once here, we will click on on the phone and then on All specifications .
  • Now, in the next menu that is displayed, we have to press four times in a row on the CPU option , specifically where the chip icon is located.
send bug report miui
  • Once this is done, you will notice how a notification appears at the bottom of the screen that will tell us the number of times you need to press to make the report.
  • As soon as we complete the previous step, our device will allow us to access the Miui report ; and you will be asked to accept the terms and conditions of the privacy policy. Then you just have to click on the OK button.
  • At this point, Miui's report will begin to build . The process will take a few minutes; And this will depend on the amount of information you have stored, as well as the type of device you have.
  • At the moment in which the bar reaches 100%, you will be able to know the details of the report , entering from the notification panel.
  • Once it is created, you can also see it in the File Manager , specifically in Shared Storage, then in Miui and finally entering debug_log .

How to send the bug report to Xiaomi to fix it?

It is increasingly important to have a Miui bug report in order to notify Xiaomi about a bug . To send it, you have several channels, for example, the following email address: service.es@xiaomi.com , which is the official support address of the company.

Create an error report for a specific problem you have on your phone

The above method, analyze the entire phone and look for problems you may have on it. But if you know that your problem is in the Wifi, camera, load, sensors or bluetooth among others, there is also another method of sending more specific reports .

  • To do this, go to settings / services and comments / get records .
sent records miui
  • Once inside this option you will be able to see the different sections in which we can generate a report, just by clicking the start button .
  • Again you will have to accept the privacy policy and now you have to go to reproduce the error for the report to be generated. For example , if it is when making video in 4K, you will have to go to the camera and pretend to make a video in 4K for it to fail you.
  • Once something fails you, you can return to this section and click to finish and upload the report .
send bugs on xiaomi
  • Once generated, an option will automatically appear that says upload report, which will directly send it to Xiaomi so that they can see it and try to solve the problem.
  • It is very important that you detail the problem in the description box and check the option below that says " add records ".
error log in xiaomi

How to contact the official Xiaomi phone support

Likewise, you can call the free helpline in Spain 900 128 128 to answer your questions or make comments regarding the failure or bug you have.

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