
Nobody knows exactly where it is: Intel's secret warehouse. The world-famous chip manufacturer stores its own products there. There is a brilliant reason why they don't go on sale and Intel even buys back old components - and it helps us all.
Somewhere in Costa Rica is Intel's mysterious warehouse. The group does not disclose more detailed information, employees keep a low profile. Thousands of Intel products, mainly older ones, can be found in the chip manufacturer's special warehouse. Has the entire group been seized with collecting mania?
Customer service thanks to old parts: This is what happens in Intel's warehouse
Hardly, because the warehouse serves a purpose that practically each of us uses. Intel collects and maintains old hardware there. Intel professionals from all over the world can use the currently around 3,000 Intel products to simulate software problems , work on them and test bug fixes - without any risk (source: Wall Street Journal). 50 new components are to be added every day, and plans are already being made to double the capacity.
You can find Intel components from the past ten years there. The project did not start until 2018. It was already difficult to get everything together, says Mohsen Fazlian from Intel. As the manager reports, they even had to search eBay to find older parts from their own production.
But why all the bother? Ultimately, Intel's wealth of components is a service to the customer. Instead of just looking at the latest developments, emphasis is also placed on maintaining existing buildings. Like other tech companies, Intel provides security-related software updates, but at some point the support will end. However, devices are often in use for a longer period of time.
Intel can also convince with new developments:
All builds from 10 years: Intel is sitting on a treasure trove of technology
The result: Many devices are used in which security gaps are no longer regularly eliminated. If customers or security researchers report problems, the professionals at Intel can still react. In Costa Rica every possible build can be reproduced down to the smallest detail within 24 hours, they say. This in turn makes it easier to reproduce and resolve specific errors.
Problems can be eliminated from the safety of the laboratory, which can benefit millions of users. After all, there are Intel components in countless devices from smartphones and PCs to electric cars.
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