Amazon better than Apple: Clear customer advantage when buying

Amazon better than Apple: Clear customer advantage when buying

In the run-up to Christmas, shops become more accommodating and often expand the normal return policy. Apple and Amazon also do this, although there is a clear difference that customers should better be aware of.

Christmas 2021: Apple now extends the return period

If you buy directly from Apple, you currently benefit from the extended right of return for the current Christmas season 2021. Specifically: If goods are purchased in the Apple Online Store and delivered between November 1, 2021 and December 25, 2021 , then these items such as iPhone, iPad and Co . be returned up to and including January 8, 2022 (source: Apple).

As standard, Apple only guarantees a right of return within 14 calendar days of receipt of the order, this will be visibly expanded with immediate effect. The reason is clear: If the Christmas present does not suit your loved ones, they can easily exchange the present or, in specific cases, return it. Goodwill on the part of the dealer , because he is not obliged to such an extended right of return. But is Apple really that generous in this country?

You can get the new iPhone 13 from Apple, but also from Amazon. In the video , the manufacturer shows the new features:

Customer benefit: Amazon customers have more time to think about it

The fact is: Apple customers from Italy and Spain, for example, have even more time to think about it and can wait until January 20th to return them. But customers are even better off at Amazon.

The world's largest online retailer is now also offering an extension of the right of return and is even more accommodating in the process. Here, too, the promotion will apply from November 1, 2021, but will continue to run. In detail:

Promotion period from November 1, 2021 to December 31, 2021. Return options up to and including January 31, 2022.

Customers therefore have a clear advantage when ordering via Amazon, they can use the whole of January to make a decision. Worth mentioning: Even in "normal" times, the online giant is more accommodating and grants a return period of 30 days. As always, "critical" products such as hygiene articles, underwear, etc. are excluded.

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