Again, not paying attention: why you should never say “yes” on the phone

Again, not paying attention: why you should never say

If you get a call from an unknown number, you should never use the word "yes". Before that, not only was the consumer advice center, but I personally too. Because despite a lot of practice, I fell for one of the meshes again - and didn't even notice it.

Cheaters on the phone want to hear a "yes"

Everyone knows these calls. Companies that you've never had contact with somehow find out the cell phone number and try to make us a great offer. We regularly warn of various numbers from dubious sources, where you should definitely not use the word "yes" . Because the calls are recorded and then cut together to your disadvantage in the case of fraudsters. You ended up buying something or entering into a contract that you never agreed to. The consumer advice center also warns.

I extended my contract without my wanting to

In my case, it wasn't a rip-off, but a cell phone company that I had resigned from. At this point in time, the return department begins its work. You get e-mails, text messages and sometimes you will even call. For example, I had to call to confirm my cancellation. The people on the other side of the line are so trained that you basically don't even notice that you are not confirming the termination . If you say "yes" at the wrong moment, the contract will simply continue.

I wasn't even aware that I hadn't confirmed the termination in the conversation. After a few days, I was just wondering why I hadn't received a written confirmation . So I called again and suddenly they said that I had never quit. I fell from the clouds. In the conversation I made it unmistakably clear that I was resigning. Here it met an employee who was not so trained in dealing with people and how to lull them.

In the video we reveal the scams used by phone fraudsters:

You can train yourself to say "yes" on the phone

At that moment I was really annoyed, because over time I actively learned to never say "yes" on the phone, but always only "formerly" . Where I agree, but not consent. That made for strange conversations until rip-offs actually hung up angrily. But this time it caught me anyway, so you really have to be careful. My contract has now been terminated and I've already signed a new tariff in which I take my cell phone number with me. Since then, there has been no radio silence, because then there really is no turning back.

In summary, you should never say "yes" on the phone and of course never give out personal or account details . Correspondingly, no passwords either. No reputable company will ever ask you for your password on the phone. Those who stick to it cannot fall into the trap.


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