Does the screen of your Xiaomi go black when listening to audios? How to solve it

If your Xiaomi is left with a black screen when listening to WhatsApp audios or when making calls , you probably have a problem related to the proximity sensor . A small bug that in most cases has a solution and also quite simple.

The proximity sensor of our smartphone fulfills a fairly simple task. In itself, broadly speaking, its usefulness is to detect if the device itself is in our pocket or if instead, we have put it on our ear .

That is why when we make a call and put the smartphone to our ear, the screen of it turns off , preventing us from accidentally pressing it. In addition, if we have it in our pocket, it will detect it and prevent it through pocket mode, for example MIUI, that the screen is activated.

Solution to the black screen of your Xiaomi when listening to audios or making calls

If the sensor of our smartphone is badly calibrated, the operation of this on the system will not be correct. As a consequence, when playing a WhatsApp audio, the screen will go black even if we do not have it in our ear . The same goes for calls and other applications that make use of the sensor.

black screen solution xiaomi whatsapp call. News Xiaomi

For its solution, it is enough to calibrate the proximity sensor using the CIT Menu that Xiaomi integrates in MIUI. For this, we will only have to carry out the following steps:

  1. Go to Settings> My device> All specifications
  2. Once inside we will press several times on « Kernel version » until the Hardware Test CIT Menu opens (It can also be started by dialing * # * # 6484 # * # *

Once inside the CIT menu, depending on our version of MIUI, we must carry out the following steps in order to start the calibration of the proximity sensor of our Xiaomi:

  1. In the CIT Menu, click on the 3 points in the upper right and then we enter « Proximity sensor calibration «. This option can also be found simply through the option «
    The app was not found in the store. 🙁
    Go to store Google websearch
    »Without having to click on the three dots.
  2. After that we will press the Error or Fail button.

This will indicate to the system that the proximity sensor is not working well. After that we will restart our smartphone automatically, the sensor will be calibrated. In most cases, the failure of the black screen in Xiaomi is solved in this way.

The input Does the screen of your Xiaomi go black when listening to audio? This is how it is solved, it was published first in xiaomist: Xiaomi news and news website .


  1. If the screen is already black how can we enter anything

    1. Place your hand on top of the top edge of the phone where the proximity sensor is and remove it...the screen will come up back

  2. No use, instruction not clear. How to turn off the stupid sensor. It's not always responding accurately.

  3. My POCO F3 was working perfectly until the latest updates. Then suddenly this strange issue with the proximity sensor. I've tried all the suggested fixes but still not working.

  4. I'm trying to fix it with the instruction provided but when I click ''fail'' my smartphone doesn't reboot automatically. I rebooted it myself and it still doesn't work. Is there any other fix?

  5. This is my first time using Xiaomi. I chose XM because of the modern look design. But frustrated and disappointed. Used Huawei before, Its one of the best even tho its China phone. Not gonna chose Xiaomi anymore. Regret it so much. Too many problem with the phone. Slow typing. Sensor pad not sensitive. Very bad quality brand.

  6. Many thanks, that worked for me! (Xiaomi Note 9T)

  7. This is bad, it's not working


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