From tomorrow it s easier to prove to the operator that our internet works too slowly

The link speed measurement tool - Pro Speed ​​Test - is just completing the beta testing phase. Has already received the certificate of the President of the Office of Electronic Communications and will be available to first interested parties from December.

A free fiber, right? Do you pay several dozen zlotys a month for the Internet itself, and the data transfer speed is much lower than the one declared? I think that many of our readers have already had the dubious pleasure of dealing with this problem. From tomorrow, an official, UKE-certified tool will be available to help resolve any disputes with the Internet provider.

This tool is Pro Speed ​​Test, whose beta tests lasted from September . It is fully free and may constitute a reasonable basis for lodging complaints. Its measurements must be made according to the appropriate instructions (details below), but this is a great help in solving potential problems.

Pro Speed ​​Test - how to measure the speed of our Internet certified tool?

The measurement can be made by visiting the official website of the tool , which will be fully launched on December 1st. Pro Speed ​​Test not only checks the typical parameters of the link, but also the state of the processor and the network card on the device under test, possible VPN connections or the network density of the user. In other words, it contains mechanisms that hinder potential extortion on our part of the operator.

https://www.youtube.com/watch?v=Sx2KMutPcs0

It is also worth noting that the tool can only be used for fixed-line Internet. Of course, you can easily measure the parameters of the signal from the mobile operator, but the measurement results made with it can not be the basis for any claims or complaints.

What conditions must be met for the measurement to be certified?

how to measure the speed of the internet

We must meet several conditions so that the report generated by the application could be the basis for any claims against the operator.

  • The measurement must be made by the Pro Speed ​​Test application on Windows
  • The device must be wired in full-duplex mode
  • CPU load before measurement can not be more than 20 percent. When measuring not more than 85 percent.
  • Applications running in the background can not generate traffic greater than 1 Mb / s
  • You can not use VPN connections during the test
  • During the test, you can not share the Network from the level used to measure the device to other devices
  • Disconnect all other devices from the Internet.

We are the fifth country in the European Union, which introduces the official tool for measuring the speed of Internet connection.

Only Germany, Italy, Croatia and Romania were ahead of us. This is undoubtedly a huge convenience for all of us. Until now, the Internet service providers were able to evade complaints with different translations - more or less reliable - related to how we use such a link.

Now all these excuses will be able to put in ... a nose. It should only be remembered that according to Polish law, the operator has the right to reduce the link speed to 90% for technical reasons. declared bandwidth.

We actually have only one caveat. Even in a relatively small group, which is the Spider's Web team, there are people who do not already have a Windows computer. Tool edits for macOS and Android systems are highly desirable. We hope that in the end we will have them.



From tomorrow it's easier to prove to the operator that our internet works too slowly

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